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| 1. |
What is zoomFinance ?
zoomFinance is a financial information and services portal, dedicated to providing quality and timely news from various financial sources to enable its users to make timely investments decisions and execute them through the suite of services that the portal offers. |
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| 2. |
Are there any subscription Fees for zoomFinance ?
Yes, We have few packages available for subscribers.
Click here for further details. |
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| 3. |
What are the subscription packages offered by zoomFinance ?
We offered few packages which is Free, Trail, Gold and Platinum Packages
Click here for further details. |
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| 4. |
What is the minimum age to open a trading accoun t?
You need to be 18 years old and above. |
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| 5. |
What is the optimal browser setting for zoomFinance ?
In order for you to use zoomFinance.com optimally, the browser setting stated below is required. Not using the stated browser settings may cause log-in and other errors while using zoomFinance.com.
Launch your Internet Browser |
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| 6. |
Do I need to open a CDS account with one of the stock broking companies to trade online ?
Yes. The normal account opening procedures apply. A CDS account is required. |
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| 7. |
What are the securities companies that I can use to trade online through zoomFinance ?
zoomFinance gives you the choice of opening a trading account with Inter-Pacific Securities. It is reputed and established stock brocking companies that are members of the Kuala Lumpur Stock Exchange. |
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| 8. |
Can I use my personal CDS account with a stock broking company not listed as zoomFinance partners to trade online at zoomFinance website ?
No. You will have to open a CDS account with any one of zoomFinance’s partner securities company. |
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| 9. |
Can I open more than one online trading account with the same stock broking company ?
Yes, in addition to your normal trading account you may also trade as a margin client, both using the same user ID. When you execute an order online, you will be allowed to select which account that you want that trade to be executed from. |
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| 10. |
What is the minimum deposit I have to place with the stock broking companies ?
Inter Pacific Securities:
For new clients, you will need to place a minimum deposit of RM1,000. As for existing client, no deposit is required. Share collateral as deposit is also acceptable.
Inter-Pacific Securities (Johor Bahru Branch):
No deposit is required for opening of Trading Account. |
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| 12. |
What are Sessions ?
When a user login to zoomfinance, a "session" is created and immediately can differentiate that user from all other users at a site. Anything stored in that user's session can be retrieved and manipulated from that page and the next pages they visit, and the data will be tied to that user.
Session data is stored on the server, not in cookies. No user could examine the session cookie and determine the contents of any session variables. Session will timeout after the specified time, in zoomFinance case, is 30 minutes. When a session timeout, all the session data will be removed and the user will be logout automatically. |
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| 13. |
How long zoomFinance website session is set ?
zoomFinance website session is set to 30 minutes timeout. |
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How is the session refresh ?
Clicking any links or button will refresh the session to restart counting from 30 minutes (except links and button at Real-Time Quotes page which are in the white-coloured-line box). |
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How to keep a session from timeout ?
Opening My Portfolio page (click 'MY PORTFOLIO' button at Real-Time Quotes) will be keep session alive. As long as My Portfolio is open, session will be kept alive. |
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Who should I call if I have any problems or enquiries on zoomFinance ?
If you have any equerries, please refer to our online help page or you can always contact our helpdesk at:
Forum Digital Sdn Bhd
Lot 2-2, Incubator 1
Technology Park Malaysia
Lebuhraya Puchong-Sg Besi
Bukit Jalil
57000 Kuala Lumpur
Tel : (603) 8994-2737
Fax : (603) 8996-5381
Email: clientcare@zoomfinance.com
Helpdesk office hours are Monday to Friday. 8.30am to 5.30am (Closed on Public Holidays). |
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